Delivery & Returns

Your Bazi Jewels order will be dispatched within 1-2 working days. We ship all orders through DHL registered, recorded delivery. 

International orders may incur additional customs or import duty charges depending on the destination country. Please note that we do not cover these costs, therefore, you will be responsible for them. Unfortunately as these costs are beyond our control and vary between countries, we cannot advise prior to shipment how much they will be. If you would like to find out how much these charges will be, we recommend contacting your local customs office before placing an order.

On the occasion we offer promotional free delivery; the flat rate of shipping will be subsidised, however the charge of duties and import taxes will not.

In the unlikely event that you are unhappy with your purchase, we are happy to exchange or refund items within 14 days of delivery. We regrettably do not accept returns on earrings due to hygiene reasons. 

Items to be returned can be sent to the address below along with this returns slip:

Bazi Jewels
8 St. Peters Way
W5 2QR

Shipping information

All deliveries are sent via DHL Express tracked and signed service. For shipping information please see below:

UK - 1-2 days from dispatch 

EU - 5-10 working days from dispatch

Rest of world - 7-14 days from dispatch